Trust Guard Boosts its conversion rate by 49%!
Jun 30th, 2009 by Scott Brandley
It’s all about Increasing Online Conversion baby!
Here’s an amazing example of the power of streaming video and the power of split testing. This story actually starts back in 2006.
Back in late 2006, I met a young woman at an Internet Marketing convention in Orlando. It turned out that she had worked for Martha Stewart, but had just branched out on her own and start a streaming video company. I asked her if she thought it was possible to film someone on a green screen, and then cut out the background and add them to a website. She thought it was possible, and so we started a project to create a transparent video spokesperson for Trust Guard. Unfortunately after about 4 months of bad actor reviews and horrible green skinned, fuzzy actors, we decided to call it a day, and I was so discouraged that didn’t look at any video technology for over a year.
About this same time, unknown to me, about half a dozen companies had the same idea, and were just coming onto the scene with guns blazing – all in the transparent streaming video market. In the middle of ’08, I stumbled across one of these companies videos, and I couldn’t believe how far the technology had progressed in just one year!
I immediately started investigating all the companies that I could find, and it was obvious that one particular company was clearly leading the pack – iSpeakVideo.
Once we decided on iSpeakVideo, we set out writing scripts, selecting our actor, and the rest is history. It’s now been about 10 months since we started using video on Trust Guard and now on our security seals, and we’ve had tremendous results. In fact, the video on our homepage actually increased our conversion by 49% (we did a split test using Google Website Optimizer), and the video security seals are increasing sales and lowering shopping cart abandonment rates for many of our clients!
As you can tell, I’m really excited about streaming video – particularly borderless HD video. Which is why I interviewed Erik Kretschmar, VP of Marketing over at iSpeakVideo.
If you’ve ever considered looking into adding a virtual spokesperson to your site, Erik has a wealth of valuable information and insight to offer, so sit back, relax, and enjoy this exclusive interview – courtesy of all of us here at Trust Guard.
(Note: If you’re one of our Privacy Policy only clients, and would like to get the exclusive discounts mentioned in this video, click here. If you’re a Trust Guard client, you can find this and many other exclusive TG member offers in your member control panel. Note: If you signed up before Feb. 2008 and you haven’t migrated to the new system, simply email support (at) trust-guard.com and we will be happy to help you move over so you can start enjoying all the features of the new system.)
Did you miss the last Insider edition w/ Michel Fortin?
In the last TG Insider, I did an exclusive interview, with the #1 sales copy writer online, Michel Fortin.
It was an amazing interview, packed full of great tips and strategies for getting the best sales content for your site.
To listen to the interview, click here.
In the Next Edition of the Trust Guard Insider…
On July 14th, in the next edition of the Trust Guard Insider, we will be launching our new mini-video seals!
They’re about 1/3rd the size of our standard video seals, and they look amazing.
So keep an eye out. You won’t want to miss it!
We’d Love to Hear From You…
Do you have any good ideas or suggestions on how we can do better? We’d love to hear from you. Just email us at support (at) trust-guard.com with any feedback that you may have.
Till next time, we wish you all the best.
Sincerely,
Scott Brandley, CEO
Dave Brandley, President
Garrett Pierson, Operations Manager
and all the Trust Guard staff!
