Tag Archive 'Reviews'

Measuring Customer Satisfaction

Posted in Customer Satisfaction Survey, Shopper Approved on May 26th, 2010

Here at Trust Guard we are all about improving customer trust and especially increasing conversion. There is no better way to do this then by leveraging your existing happy customers. It is no secret that companies want to hold on to their customers. After all, repeat customers are a key part of success in the [...]

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Online Customer Surveys Work!

Posted in Customer Satisfaction Survey, Shopper Approved on May 5th, 2010

Everyday more online retailers are adding customer surveys to their checkout process. Without consumer ratings, often merchants find that assessing whether or not customers are pleased is a somewhat of a guessing game. Consumer ratings have many benefits including the fact that merchants can gain valuable feedback about the shopping experience from the customer’s point [...]

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